Mar
17
Fri
Resolving Conflict with Staff, Patients, Families, and Friends and Improve Patient Safety @ STTI Creating Healthy Work Environments JW Marriott Indianapolis
Mar 17 @ 3:45 pm – 4:30 pm
Resolving Conflict with Staff, Patients, Families, and Friends and Improve Patient Safety @ STTI Creating Healthy Work Environments JW Marriott Indianapolis | Indianapolis | Indiana | United States

Conflict occurs naturally in all environments. In healthcare, unresolved conflict affects not only staff but also patient safety. Most healthcare leaders can improve their ability to resolve conflict effectively. Learn to identify the conditions that create conflict, the specific causes that trigger it, and the techniques for resolving conflict.

Mar
21
Tue
Meeting Effectiveness @ Sagamore Club
Mar 21 @ 12:00 pm – 1:00 pm
Meeting Effectiveness @ Sagamore Club | Noblesville | Indiana | United States

Stop by the Noblesville Midday Rotary at the Sagamore Club to listen to guest speaker Robert Bogue discuss how to make your meetings more effective.

Mar
29
Wed
What’s the Problem?!? How to Resolve Conflict @ Indy.Code() - Indiana Convention Center
Mar 29 @ 1:00 pm – 5:00 pm
What's the Problem?!? How to Resolve Conflict @ Indy.Code() - Indiana Convention Center | Indianapolis | Indiana | United States

Conflict is everywhere. With your users you’re fighting for reasonable requirements. With your infrastructure team you’re fighting about deployments and what you can do. You’re even in disagreement with your fellow developers about the right way to implement the latest feature. Most of us would admit that we don’t always resolve conflicts as easily as we would like. Come learn the skills to quickly and easily navigate the difficult waters of conflict. Learn how to keep your cool while stating your needs and how to get others to listen to you. Prepare for a different experience as you’ll do exercises to teach you the skills you need to be an expert conflict negotiator.

Development managers don’t have a place to send their developers to get soft skills – by providing the soft skills and technical skills developers need, we can capture more of the conference going developers.

  • Identify the factors that lead to conflict
  • Create an environment for dialogue
  • Select strategies to minimize conflict
Mar
30
Thu
Radical Requirements: Tips for Delivering What They Want @ Indy.Code() - Indiana Convention Center
Mar 30 @ 9:45 am – 10:45 am
Radical Requirements: Tips for Delivering What They Want @ Indy.Code() - Indiana Convention Center | Indianapolis | Indiana | United States

Agile, Waterfall, or Agile-Fall, understanding what the users want is key to a successful project. Throw away the 100 page document and join us on a journey about how to elicit requirements out of customers who don’t know what they want. In this session we’ll teach you some radical techniques to getting the requirements you need to deliver great software. This isn’t another high tech tool for capturing requirements and tracing them. This is about tools you already have and how you can use them to get the results you want.

This is all about interactive games that developers can facilitate that will cause users to better understand and therefore describe what they want.

  • Facilitate requirements gathering sessions with alternate means
  • Select appropriate requirements gathering approaches
  • Convert activity output into requirements
May
23
Tue
Improving Communication During PICU Interprofessional Rounds to Support Family-Centered Care @ NTI 2017 - George R. Brown Convention Center
May 23 @ 2:30 pm – 3:00 pm
Improving Communication During PICU Interprofessional Rounds to Support Family-Centered Care @ NTI 2017 - George R. Brown Convention Center | Houston | Texas | United States

Clear, consistent information about the plan of care presented during interdisciplinary rounds, is important to patients and their families.  This is particularly essential in the high-stress environment of the pediatric intensive care unit, yet it is equally important in all inpatient and outpatient encounters.  Simply including family in interdisciplinary rounds is not sufficient to support the understanding that is necessary to provide the best outcomes for patients and increased patient/family satisfaction.  The implementation of patient/family-centered interdisciplinary rounds is a nurse-driven, evidence-based process utilizing teach-back with substantial impact.  Attendees will have a clear outline for implementation of patient/family-centered rounds in any healthcare environment.

Attendees will be able to:

1. Identify the relationship between effective communication with patients/families and patient outcomes
2. Analyze the impact of interdisciplinary rounds on patient/family, patient outcomes, and evaluation of quality of care