Minneapolis, MN

Conflict Resolution for the Infection Preventionist Improving Collaboration and Patient Outcomes

June 13, 2018 @ 1:30 pm – 2:30 pm
APIC 2018 @ Minneapolis Convention Center
1301 2nd Ave S
Minneapolis, MN 55403

​The complex, high-stress, and emotionally-laden environment of healthcare frequently leads to conflict. Patient safety and quality care are dependent on collaborative relationships among healthcare team members, effective communication, and a collaborative work environment. By learning to identify the conditions that create conflict, the causes that trigger it, and the techniques for resolving conflict, infection preventionists will be better prepared.

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