How much energy have you invested in supporting SharePoint? Have you been asked to help add a column, define a list, or share some advice on the best way to do something in SharePoint? If you have, you’re not alone. What you need is an army — an army of people who can spread the load so that, instead of dozens of questions, you rarely get one at all. Enter the power user. This is a mythical creature of dread for some organizations and a champion of IT in others. When enabled correctly SharePoint power users can give all of the users better support and simultaneously reduce your load building solutions and answering questions. Here’s how to do it.
http://mssharepoint.advisorguide.com/doc/18690 [Website removed]